Everything Zerobeat does, in one place.
An AI-native commerce platform built for live events, restaurants, QSR, and food trucks. Offline-first mesh POS, real-time intelligence, loyalty, multi-site operations, and the integrations enterprise commerce demands.
Pulse — your AI co-pilot.
Real intelligence, not cloud round-trips. Ask in plain English. Get the answer with the staff name, the terminal, and the next action.
Pulse — conversational AI
Ask the venue a question in plain English. Pulse listens to the floor, the mesh, the shape of the night, and answers with the staff name, the terminal, the recommendation, and the action chip.
Streaming responses
Pulse streams its answer as it forms — operator sees the recommendation taking shape in real time, not after a 12-second spinner.
Voice mode
Talk to Pulse on the floor with your phone in your pocket. No app to open. No screen to read mid-shift.
Ask your data
Natural-language queries against your sales, inventory, and ops data. No SQL, no BI seat.
Anomaly detection
Live signals on declining items, suspicious voids, demand swings, and staffing gaps as they happen.
Insights overview
Automated insight digests across every site, every shift. The night writes its own performance review.
Card payments that clear live across the mesh.
Tap, chip, swipe, or manual. Live authorization whenever an uplink is reachable. Offline queue only as a last resort, with no manual reconciliation at the end of the night.
Card payments
Tap, chip, swipe, and manual entry on certified hardware. Authorizations clear live across the mesh whenever an uplink is reachable.
Offline payments
Queue card payments when the venue goes fully dark. Captures sync the moment a peer reconnects — no manual reconciliation.
Split tender
Split a single check across multiple payment methods. Cash plus card, two cards, ticket plus card — all on the cashier's screen.
Refunds
Full or partial refunds on completed orders, tied to the original tender, with manager approval and audit trail.
Payment alerts
Push and email alerts for refunds, chargebacks, and large transactions. Fraud signals surface in seconds, not next week.
Terminal hardware
Pair certified EMV card readers per zone. Standard interfaces, no proprietary lock-in.
Reports the operator actually opens.
Sales, items, staff, payments, tax — live during the show, exportable to CSV at wrap. Custom queries against your operational data without standing up a data team.
Sales
Daily, weekly, and monthly summaries. Live drill-down by zone, station, vendor, item.
Top items
Per-item revenue, units, attach rate, and trend versus comparable shows.
Staff
Per-staff sales, hours, tips, void rates, and speed. Tied to PIN authentication.
Payments
Method breakdown and reconciliation: card, cash, ticket, coupon, comp.
Tax
Collected tax by jurisdiction and category. Export for filing.
Custom queries
Ad-hoc questions against your operational data. SQL optional, plain English fine.
CSV export
Any report exports to CSV. Standard accounting flows in minutes, not days.
Overview dashboard
Headline metrics at a glance: revenue, terminals, top items, anomaly count.
One platform, every site type.
Events, restaurants, QSR, food trucks. Multi-site, multi- zone, multi-station. The same engine underneath every footprint — the constraints just change with the venue.
Multi-site operations
Run dozens of venues from one organization. Consolidated reporting, role-based access at the site or zone level.
Multi-zone per site
Bar, kitchen, gate, merch — each its own zone with its own menu, pricing, and routing rules.
POS station management
Provision and revoke POS stations from the console. Devices come online to the right zone with the right menu.
Zone import
Import zone definitions from a spreadsheet or template. Stand up a new venue in minutes.
Events
Festival, stadium, amphitheatre, race track, pop-up. Built for temporary setups, crowd surges, and Wi-Fi collapse.
Restaurants
Standard FOH/BOH flow with the same engine. Mesh-first benefits show up under stress.
QSR
High-throughput counter service with on-device AI for order steering and runout forecasting.
Food trucks
Mobile POS that doesn't care which lot you're in this weekend. Boots, mesh joins, runs.
Clock in, work, break, clock out.
PIN-based time tracking, breaks, performance, and role- based permissions. Labor reporting comes out the same shift, not the next quarter.
PIN clock-in/out
One tap to start, one tap to end. No passwords, no apps.
Breaks
Track every break automatically against shift labor.
Performance
Per-staff revenue, speed, tip rate, void rate — live.
Role-based permissions
Cashier, lead, manager, admin. Granular, revocable.
Bulk staff import
AI-assisted spreadsheet import with deduplication and PIN generation.
Labor reporting
Hours, breaks, tips, and revenue per staff per shift. CSV-exportable.
Tickets, coupons, redemptions.
Pre-paid ticket programs and coupon redemptions, native to the POS. Issue at the gate, redeem at the bar, reconcile at wrap.
Ticket programs
Drink tickets, meal vouchers, comp bundles for sponsors, staff, vendors, VIPs. Issue at intake, redeem at the bar.
Coupons
One-time or unlimited-use codes scoped to zones, items, or staff. Schedule by date range.
Redemption tracking
Live stream of every redemption with timestamp, staff PIN, location, and value. Reconciles to the cent.
Snapshots, audits, alerts, and a grounded AI.
The operational connective tissue. Every change captured. Every alert routed. Every Pulse answer grounded in your own knowledge base, not the open internet.
Snapshots
Point-in-time captures of menu, pricing, and routing for audit, replay, and roll-back.
Audit log
Searchable record of every platform change: who did what, when, from where, with what payload.
Knowledge base
Internal docs grounded into Pulse. Operator asks a procedural question, Pulse answers from your knowledge base, not the open internet.
Notifications
Email, push, and in-app feeds for orders, alerts, anomalies, and shift events. Operator chooses the channel per category.
Multi-site. Multi-org. Multi-event.
Run dozens of venues from one console with the security, auditability, and integrations enterprise commerce demands.
Your name on every screen the staff sees.
White-label the operator UIs, custom themes per organization, custom receipts per site. Multi-brand operators run their portfolio from one console.
White-label
Strip Zerobeat branding from operator UIs and receipts. Your name on every screen the staff sees.
Custom themes
Portal colors, logos, and typography per organization. Multi-brand from one console.
Custom receipts
Printed and emailed receipts customized per site or zone. Promoter logos, sponsor activations, tip suggestions.
An API, webhooks, and SSO that work.
REST API for every domain object. Outbound webhooks for every domain event. SAML and OIDC for enterprise identity. The platform your engineering team can actually integrate.
REST API
Programmatic access to orders, menus, staff, inventory, payments, and reporting. Token auth, idempotency keys, rate-limited.
Webhooks
Outbound events for orders, payments, refunds, alerts, and shift transitions. Retries with exponential backoff.
SAML SSO
Enterprise sign-on via SAML 2.0. Just-in-time provisioning, role mapping, group sync.
OIDC SSO
OpenID Connect for modern identity providers. Same provisioning model as SAML.