Clock in, work, break, clock out.
PIN-based time tracking, breaks, performance, and role-based permissions live on every terminal. Labor reporting drops the same shift, not the next quarter.
Passwords and paper timesheets at scale fail.
A live event hires 200 temporary staff for a single weekend. They have never seen your POS before. They will never see it again. Passwords are a fiction in this context. App logins are a fiction. Anything that takes more than a tap is a fiction.
And yet labor compliance is real. Hours are real. Breaks are real. Accountability for every voided ticket and comped order is real. The system has to make these things real without making the cashier think about them.
The Zerobeat way: a 4-digit PIN clocks the cashier in, authenticates every transaction, tracks every break, and clocks them out. The same gesture they use to unlock their phone. The auditable record drops out automatically.
Who’s on the floor, right now.
The operator sees every cashier’s status, hours, location, and revenue in real time. No clipboard rounds, no walking the back-of-house.
Every event in a cashier’s night, on one timeline.
Clock-in to clock-out. Every break, every comp, every anomaly, every order — captured against the PIN, replayable from the dashboard, exportable to CSV.
- 0117:46
Clock-in
VIP Bar · Station 3
- 0218:02
First order
$24.50 · 2 items · tap
- 0318:34
Sustained pace
10.4 tx/min average · 47 orders
- 0419:14
Break start
10 minute break · manager approved
- 0519:24
Break end
Back at Station 3
- 0620:38
Sponsor coupon
Modelo · $5.00 redemption
- 0721:02
Comp issued
Service recovery · $14.00 · manager approval
- 0822:18
Top of leaderboard
Lead the bar at $4,210 revenue
- 0923:48
Last call
Final 18 orders before close
- 1000:12
Clock-out
Total: 6h 26m · $4,902 · $724 tips
Performance you can see in the moment.
Per-staff revenue, speed, tip rate, void rate — live, on the operator dashboard. No more end-of-week guessing about who carried the night.
Permissions ladder up cleanly.
Cashier, lead, manager, org admin. Each role has the powers it needs and none of the ones it doesn’t. PINs revoke instantly.
Cashier
- Take orders
- Accept tender
- Apply ticket
- Take break
- Comp
- Refund
- Void over $5
- Pull report
Lead
- Cashier powers
- Comp ≤ $20
- Refund same-day
- Void any
- Manager-up only
- Stand up new zone
- Issue ticket lot
Manager
- Lead powers
- Comp any
- Refund any
- Issue ticket lot
- View site reports
- Create new site
- Edit org settings
- API tokens
Org admin
- All manager powers
- Create sites
- Edit org settings
- API tokens
- SSO setup
What operators ask first.
How long does it take a new cashier to clock in for the first time?
Under 60 seconds. The manager creates the staff record (or bulk-imports a roster), the system generates a 4-digit PIN, the cashier types it at the terminal. They're on the clock and ready to ring orders.
Can the same staff member work at multiple sites?
Yes. Staff records live at the organization level. A cashier can be rostered at multiple sites with the same PIN, each shift tracked separately. Performance roll-ups span sites.
What happens when a PIN gets shared?
Anomaly detection flags it: two transactions on different terminals at the same time, or a velocity that exceeds physical possibility. Manager gets pinged. PIN gets revoked, new PIN issues — same person keeps working, no shift interruption.
Can a manager comp an order? Can a cashier?
Comp powers are role-based. Cashiers typically can't comp without manager approval. Leads can comp up to a threshold. Managers can comp any amount. Every comp lands in the audit log with PIN, terminal, reason.
Does break tracking comply with state labor law?
The system records the events — clock-in, breaks, clock-out — to the second. What constitutes compliance depends on the state and the role. Use the labor report at wrap to verify breaks were taken as scheduled.
Can we tie tips to specific staff?
Yes. Tip allocation is per transaction by default, summed by PIN. For pooled tips, define the pool at the zone level and the system distributes by hours worked, revenue, or a custom formula.
What does labor reporting cover?
Hours worked, breaks taken, transactions handled, revenue rung, tips collected, voids issued, comps given — per staff, per shift, per site. CSV-exportable. Drops the same shift, not the next pay cycle.